Scandinavian Christmas Felt Ornaments

$12.94




These Christmas decorations are made of wool felt balls, acrylic gold coloured bead and rustic twine. The felt balls are very tactile to touch and hold and add lovely warmth and rustic, Scandinavian feel to your home.

Each hanging ornament is approx 7cm wide/high (excluding the string). That's approx 2.4 inches. You can choose all red, all green or a mixture of each (one each per set). You also have a choice of either a set of 3 or a set of 6 ornaments to buy. Felt ball decorations will be packed in a secure card board box which will fit through a standard UK letter box.

You can see my other Christmas items here:
https://etsy.me/2MN2GOV

All UK orders will be sent by Royal Mail 1st class.
USA orders will be sent as a standard AIRMAIL. Upgrade for tracked services is available at the check out.
Rest of the World (including EU) the order will be sent out with a full tracking. This will be enclosed once the item has been dispatched.

Please note that while Royal Mail estimates delivery time for international orders to be approximately 7-10 days, items can be held in customs which can significantly delay the delivery (on a rare occasion).

Please note:
All of the wool felt balls are ethically sourced from Nepal and as they are handmade, there may occasionally be a slight discrepancy between one felt ball and the next. This listing is for the felt balls only and any props used in the pictures are not included.

As wonderfully tactile as these are, it’s necessary to remember that these are designed for decorative purposes only and needs to be kept out of the reach of young children and babies.

Shipping from United Kingdom

Processing time

1-3 business days

Estimated shipping times

  • Canada : 1 - 3 weeks
  • United Kingdom : 1 - 3 business days
  • North America : 1 - 3 weeks
  • Europe : 1 - 3 weeks
  • Australia, New Zealand and Oceania : 1 - 4 weeks
  • Asia Pacific : 1 - 4 weeks
  • Latin America and the Caribbean : 2 - 4 weeks
  • North Africa and the Middle East : 2 - 4 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 0 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

WHAT INFORMATION IS BEING COLLECTED?
Once you have placed an order, Etsy will send me your name and address details. They will also send your email address until further notice. I do not have access to your bank details, only if the payment was made through debit, credit or Paypal.

WHO IS COLLECTING IT?
As above, Etsy collects this information.

HOW WILL IT BE USED?
I will use your name and address to fulfil your order. As a sole trader, I will also store the seller copy of your invoice for tax purposes. I may use your email address as a last resort if I fail to hear back from you through Etsy messages.

WHO WILL IT BE SHARED WITH?
Your name and address will be shared with Royal Mail and other couriers when necessary. I will also pass on the invoices to my accountant for bookkeeping purposes. My accountant does not hold on to the invoices, they are returned to me.

HOW IS THE PERSONAL INFORMATION STORED:
I store all the sale invoices in a secured, locked filing cabinet. My personal work computer is password protected and so is my mobile phone. I do not use drop boxes or cloud to store information.

If you would like to request more information or have an action taken regarding your personal info, please do not hesitate to contact me. You can contact me through Etsy messages (this includes my website) or email me directly at heli.cutler@outlook.com

Frequently Asked Questions

Custom and personalized orders

I'll be happy to discuss any kind of custom order. In fact, I love custom orders! Just message me and I'll send you a non obligation quote.

Where do I get my wool felt balls from?

All of the wool felt balls are ethically sourced from Nepal and as they are handmade, there may occasionally be a slight discrepancy between one ball and the next.

Please note that any props used in the pictures are not included.

Shipping Times

Most countries outside of UK and EU have a delivery estimate approx 1-3 weeks. However, occasionally (but rarely) items can be held in customs for further 4-6 weeks.

UK:
Missing/delayed parcels won't be refunded/replaced until 13 working days has passed from the expected delivery due date.

INTERNATIONAL:
Any missing parcels won't be refunded until 25 working days has passed from the shipping date. This is due to the Royal Mail and Ipostparcels policies.

Any missing/delayed parcels must be reported missing within 80 days from the date of shipping.

In the meantime, should your parcel be delayed, please contact me.

Your Address

Please check your address is up to date. It is customer's responsibility to make sure it is correct. Any items sent to the address that hasn't been updated, won't be refunded. Items can be re-sent once Royal Mail has returned it back to me. The postage will be paid by the buyer.

Custom Charges

INTERNATIONAL BUYERS: Please be aware that you will be responsible for any taxes, customs fees, or other amounts levied by your home country. Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs.

I cannot mark any item as a 'gift' for customs purposes as this is illegal. All packages going through customs have to have the full price paid on the customs form by law.

Christmas Deliveries

I try my best to have a quick turn around for all orders, however I cannot guarantee your item will be delivered by Christmas as the postal service is already under extreme pressure. Please contact me if you'd like a quote for guaranteed next day delivery (UK) or Express Courier (International).

GDPR

Please see the above Privacy Policy section.

Plastic Free Packaging

I already use very little plastic in my packaging but I am aiming to reducing it down even further. Occasionally I may have to insert items in a plastic sleeve or use a poly envelope to seal the packaging properly but at most times, items will be sent in a fully recyclable manilla envelope or card board box.

If you have any wishes regarding the packaging, please let me know and I'll try my best to accommodate your request.

Legal imprint